Department of Risk Management


IMPORTANT NOTICE: Effective January 15, 2022, consistent with President Biden’s recent Executive Order and federal guidance, Cook County health plan members can obtain up to 8 over-the-counter rapid COVID-19 tests monthly at no cost. Members must use a CVS in-network pharmacy and present their CVS pharmacy ID card. If a test is purchased out-of-pocket at an in-network location on or after that date, members should keep their receipt and file a paper claim. More information will follow in a future Wellness Wednesday email blast.


Office staffing is limited as Risk Management employees may be working remotely. Please contact the voice message system 312-603-6385 or the email message system risk.mgmt@cookcountyil.gov  and a member of the department will get back to you as soon as possible.  

Employees and their dependents should continue to monitor these pages for updates.


Mission

The Department of Risk Management is responsible for the cost-effective and customer-focused administration of Countywide employee benefits, workers' compensation programs, and general liability programs in accordance with local, state and federal requirements.

Employee Self Service

If you have any difficulty accessing Employee Self Service, please see the list below to contact your agency’s technology help desk.

 

Cook County IT Help Desk Directory 

Assessor 

admins@cookcountyassessor.com 

Board of Review 

Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket. 

ServiceDesk@cookcountyil.gov 

Chief Judge 

OCJ.HelpDesk@cookcountyil.gov 

Clerk of the Circuit Court 

helpdesk@cookcountycourt.com 

Cook County Health 

(312) 864-4357 

County Clerk 

Submit a ticket in ClerkIT.  

Forest Preserves 

Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket. 

FPDIT.Alerts@cookcountyil.gov 

Juvenile Temporary Detention Center 

JTDC.Helpdesk@cookcountyil.gov 

Offices Under the President 

Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket. 

ServiceDesk@cookcountyil.gov 

Sheriff 

CCSO.HelpDesk@cookcountyil.gov 

State’s Attorney 

Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket. 

ServiceDesk@cookcountyil.gov 

Treasurer  

(312) 603-4999 

 

 

 

 

Location Title
Main Office
Location Phone
Location Fax
Location Hours
Sunday: Closed
Monday: 8:00 am-5:00 pm
Tuesday: 8:00 am-5:00 pm
Wednesday: 8:00 am-5:00 pm
Thursday: 8:00 am-5:00 pm
Friday: 8:00 am-5:00 pm
Saturday: Closed

Agency Head

Deanna Zalas, Director
Health Insurance Statements for pay periods 3-8 of fiscal year 2022 have been mailed. This period covers the paychecks of February 4, 2022 to April 15, 2022. Payment is due by May 25, 2022.  
EBS Employee Self-Service is now available. You can review and/or update your HR, Payroll and Benefits information.
The Spring 2022 Benefits Quarterly Newsletter is available.