Building & Zoning Announces Online Permitting for Businesses, Residents
In order to improve customer service and efficiency for businesses and residents who reside in the unincorporated areas of Cook County, the Department of Building and Zoning, working jointly with the Department of Geographic Information Systems (GIS), has launched a new on-line permitting system. "I am pleased that this new solution to permitting is being offered by Cook County as it improves an existing service, one of our governing principles," Cook County President Toni Preckwinkle said. "In addition to being an important management tool, the online application will allow businesses and residents in the unincorporated areas to receive permits faster and more efficiently." The permit tracking application has automated the entire permitting process from beginning to end and adds much more than a public interface. The new application also streamlines the workflow for staff. Highlights include:
- Intuitive user interface
- Online permit status tracking
- 100% paperless process
- A digital file management system replacing storage needs for paper documents
- Online access to e-permits
- Department is able track statistics related to payment, types of violation, and the amount of revenue received through permitting
- Online payment
- Ability to attach documents
- Replaces the need to print permit documents
- New ability for mobile access to the system for field inspectors
- Reviewer/inspector message board to enhance communication
- Ability for Department of Building and Zoning to analyze permitting metrics