IT Help Desk Directory

Service Information

Cook County IT Help Desk

For assistance with logging into ESS, employees should contact their agency's Help Desk

    Assessor's Office

    Email: admins@cookcountyassessor.com

      Board of Review

      Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket

        Clerk of the Circuit Court

        Email: helpdesk@cookcountycourt.com 

          Cook County Health

          Phone: (312) 864-4357 

            Cook County Sheriff's Office

            Email: CCSO.HelpDesk@ccsheriff.org

              Cook County State's Attorney Office

              Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket or email: ServiceDesk@cookcountyil.gov. 

                Cook County Treasurer's Office

                Phone: (312) 603-4999 

                  County Clerk

                  Submit a ticket in ClerkIT 

                    Forest Preserves of Cook County

                    Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket or email: FPDIT.Alerts@cookcountyil.gov

                      Juvenile Temporary Detention Center

                      Email: JTDC.Helpdesk@cookcountyil.gov

                        Office of the Chief Judge

                        Email: OCJ.HelpDesk@cookcountyil.gov

                          Offices Under the President

                          Please use the desktop icon labeled “BOT IT Service Portal” as your primary way to create Service Desk ticket.

                          Please call (312) 603-1390 only if you are unable to use the BOT IT Service Portal.